Human resource professionals and hiring
managers often ask me if there are certain qualities to look for in prospective
new hires that are likely to make them extraordinarily successful in their roles.
While there are no absolutes, over the years I have found that there are a few characteristics that if carefully screened for can yield excellent
new-hire results. Of course, it helps to
have a rigorous recruitment process that develops a strong pool of talented candidates. Resume reviews and initial phone screenings are
great tools for determining foundational competence. After that process, multiple face-to-face
interviews of a small pool of candidates by a diverse hiring committee who are
prepared to ask penetrating questions about character (not competence) will get
at the heart of the matter.
I recognize that this may be a completely
heretical view. So, go ahead and burn me
at the stake. But before you do, you may
want to take a look at the character/personality qualities below which I
regularly looked for when making new hires.
While I am indebted to Napoleon Hill (Think and Grow Rich) and W. Clement Stone (Success Through a Positive Mental Attitude) for the initial inspiration
of this list, in most cases I have put my own spin on these. I should
point out that nearly all of these qualities can be learned or acquired over
time with practice. They are not innate. If you are recruiting
someone to your team, I strongly recommend you consider evaluating candidates
along these dimensions in addition to any specialized knowledge that may be
required.
Positive mental attitude
This attitude can often be described by such
words as optimistic, courageous, generous, tolerant, tactful, kind, and having
good common sense.
Going the extra mile
Live by the golden rule, and render more and
better service than was expected.
Definiteness of purpose
A dominating idea, plan, or purpose
emotionalized by a burning desire for its realization. The ability to set goals
and make specific plans to achieve them.
Enthusiasm
Intense enjoyment of one’s work and profession.
Personal Initiative
Plan one’s own work and work one’s plan.
“I do it now” attitude.
Pleasing Personality
A professional appearance and demeanor. Can
demonstrate the virtue of humility.
Learning from Defeat
The ability to learn from substantial personal
and professional setbacks.
Controlled Attention (also perseverance and
persistence)
Can stay focused for long periods of time.
Can stick with a projects for 12, 18, and 24 months while overcoming obstacles.
Teamwork
Works well with others. Can seek advice
and help from others to accomplish goals.
Time and Project Management
Manages multiple priorities and projects
simultaneously. Stays organized. A time and place for everything.
Creative Vision
The ability to use imagination constructively.
Can “paint a picture” in the mind of another with words.
Accurate Thinking
Separates fact from fiction. Can
implement practical ideas or plans to achieve a particular goal.
